Our cancellation policy was created to provide a better experience for our Sailors. Here’s everything you need to know:
For bookings made on or before October 6, 2025:
-120+ days before sailing: You’ll have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds go back to your original form of payment.
-After the 7-day grace period (but still before 120 days): You’ll receive a refund on all payments, excluding your deposit. Your deposit will be held as Future Voyage Credit.
-119–45 days before sailing: All funds paid will convert to Future Voyage Credit, good for any voyage within 1 year of your original start date.
-44 days or less before sailing: All funds are final. You can, however, transfer your booking to someone else up to 48 hours before departure. (Taxes and fees are always refunded regardless of timing.)
-If your voyage was booked through a tour operator or First Mate who bundled your trip with other travel elements (like flights or hotels), their policies may differ. Please reach out to them directly for details.
For bookings made on or after October 7, 2025:
*Your cancellation policy depends on the voyage fare option you selected:
-Lock It In (Standard Cabins & Suites)
All payments are 100% non-refundable (excluding taxes and fees). No grace period, no date or name changes, and no Future Voyage Credit.
-Base (Standard Cabins)
All payments are 100% non-refundable (excluding taxes and fees). No grace period, no date or name changes, and no Future Voyage Credit.
-Essential (Standard Cabins)
120+ days before sailing: Within 7 days of deposit, receive a full refund. After 7 days, deposits convert to Future Voyage Credit; all other payments are refunded.
-119–45 days before sailing: All voyage fare payments are non-refundable (excluding taxes and fees), but will be transferred to Future Voyage Credit.
-44 days or less before sailing: All voyage fare payments are non-refundable (excluding taxes and fees). Only secondary Sailors (not Sailor #1) may be changed.
-Premium (Standard Cabins), RockStar & Mega RockStar Suites (Non-Lock It In)
-120+ days before sailing: Within 7 days of deposit, receive a full refund. After 7 days, deposits convert to Future Voyage Credit; all other payments are refunded.
-119–45 days before sailing: All voyage fare payments are non-refundable (excluding taxes and fees), but Sailors may choose to transfer payments made to Future Voyage Credit, change voyage dates, or change any names on the booking.
-44 days or less before sailing: All voyage fare payments are non-refundable (excluding taxes and fees), but any Sailor may be changed.